Each bag we receive is cleaned and sanitized before we begin the repair process. It is carefully evaluated for repairs. Our seamstress then uses spare parts and materials to mend the bag in our workspace in Pittsburgh. They are given a unique Day Owl serial number, a signifier that this bag is certified Day Owl Secondhand. By giving each bag individual care, we are able to keep these bags in circulation and out of the landfill.

The process is tailored to the needs of each bag. You may notice some of our mends are visible and colorful. The bag carries the story and memories of those who made the bag, and those who have used it- we honor these stories by making beautiful, bespoke repairs. Not only is it sustainable, it’s one of a kind. Every Bag Counts.